Important Information: We are a firm of regulated solicitors who specialise in timeshare contract law. You are not required to use a solicitor to make a complaint to your lender, bank, pension provider, or financial adviser. If your complaint is unsuccessful and the firm is still trading, you can refer it to the Financial Ombudsman Service or the Pension Ombudsman free of charge. If the firm has failed and is eligible, you may also be able to submit a claim to the Financial Services Compensation Scheme (FSCS) at no cost

Data Protection Policy

1. Introduction

JM MUÑOZ ASESORIA JURIDICA SL is committed to protecting the privacy and personal information of its users. This Data Protection Policy outlines how we collect, use, disclose, and safeguard the personal data of individuals who visit our website or use our services.

2. Information We Collect

We may collect the following types of personal data:

Contact information (e.g., name, email address, phone number)

Demographic information (e.g., age, gender, location)

Account credentials (e.g., username, password)

Payment information (e.g., credit card details)

Usage data (e.g., IP address, device information, browser type)

Other information provided voluntarily by users

3. How We Use Personal Data

We may use personal data for the following purposes:

  • Providing and improving our services
  • Personalizing user experience
  • Processing transactions
  • Communicating with users
  • Analyzing usage trends and preferences
  • Preventing fraudulent activities
  • Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and availability of personal data. These measures include:

  • Encryption of data transmission
  • Secure storage protocols
  • Access controls and authentication mechanisms
  • Regular security assessments and audits

5. Data Sharing and Disclosure

We may share personal data with third parties under the following circumstances:

With user consent

  • To comply with legal obligations
  • To provide services on our behalf
  • To protect our rights and interests

We do not sell or rent personal data to third parties for marketing purposes.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. User Rights

Users have the following rights regarding their personal data:

  • Right to access: Users can request access to their personal data.
  • Right to rectification: Users can request correction of inaccurate or incomplete data.
  • Right to erasure: Users can request deletion of their personal data.
  • Right to object: Users can object to the processing of their personal data for certain purposes.
  • Right to data portability: Users can request a copy of their data in a structured, machine-readable format.

8. Updates to this Policy

We may update this Data Protection Policy periodically to reflect changes in our practices or legal requirements. We encourage users to review this Policy regularly for any updates.

9. Contact Us

If you have any questions or concerns about our Data Protection Policy or the handling of your personal data, please contact us at [email protected] Updated March 2024